Two-factor authentication(2FA) is coming to Pomegranate next year. If your school requires 2FA, this article covers what to expect.
What is it
Two-factor authentication (2FA) adds an additional layer of security to your Pomegranate account. If your password is ever compromised, your account stays protected because a second verification method lives on a device only you have access to.
As data standards evolve, some schools and countries now require multi-factor authentication for the platforms and services they use. 2FA is one part of our broader, ongoing commitment to responsible data and security practice as the platform grows.
Please contact our team at contactus@pomegranate.so if you have any questions or concerns about this upcoming security improvement.
How it works
Once 2FA is turned on, you’ll be asked each time you sign in by enter your password along with a short code. This code will come from an authenticator app on your phone. This app generates a new code every 30 seconds.
Download an authenticator app
A trusted, third party authenticator app generates one-time short codes that you can use alongside your password.
If you don’t have an authenticator app yet, we recommend Google Authenticator and Microsoft Authenticator.
Google Authenticator
Microsoft Authenticator
Keep the app installed on the device you used during setup, and have the device with you when signing in since that's where your codes will come from going forward.
Frequently asked questions
Is a code required every time I sign in?
Yes. Each code is generated and valid for 30 seconds at a time, so a code from an earlier sign-in won't work again.
Who needs 2FA?
Two factor authentication is recommended (and enforce in some cases) for school administrators and users who are able to see and manage the email addresses and personal information of other teachers.
Please contact our team at contactus@pomegranate.so if you have any questions or concerns about this upcoming security improvement.